Secure Mental Health Patient Transport

Ensuring Safety, Dignity, and Comfort Throughout Every Journey

Specialist Mental Health Expertise  |  Safety & Dignity First  |  Trusted NHS Partnership Working

Secure & Supportive Patient Transport

At PSS Secure Transport, we specialise in providing secure and supportive transport solutions for individuals experiencing mental health crises, those detained under the Mental Health Act 1983, and informal patients requiring safe transportation between healthcare settings.

With over 35 years of experience, we work in partnership with NHS Trusts, Mental Health Services, Approved Mental Health Professionals (AMHPs), Police Forces, Local Authorities, and healthcare providers throughout the UK to ensure every journey is managed with professionalism, dignity, and compassion.

Our focus is simple: to deliver safe patient transport while reducing distress, protecting dignity, and supporting positive outcomes for patients and healthcare professionals alike.

Specialist Mental Health Transport

Mental health patient transport requires a unique combination of experience, understanding, and clinical awareness. Our highly trained transport teams are experienced in supporting individuals with a wide range of mental health needs and complex presentations.

Every referral is carefully assessed to ensure the most appropriate transport arrangements are in place, allowing us to provide a service that prioritises:

  • Patient dignity and respect
  • Safety and risk management
  • Compassionate engagement
  • Trauma-informed care
  • Partnership working with healthcare professionals
  • Responsive nationwide coverage

Our teams understand that transport can be a particularly challenging part of a patient’s care pathway. We strive to create a calm, supportive environment that helps minimise anxiety and distress wherever possible.

Transporting Patients Under the Mental Health Act 1983

PSS Secure Transport provides specialist transportation for patients detained under the Mental Health Act 1983.

We recognise that these journeys require a sensitive balance between maintaining safety and preserving the dignity and wellbeing of the individual. Our experienced staff work closely with clinical teams to ensure that transport arrangements reflect the patient’s specific needs and current presentation.

To ensure safe and effective transport, it is essential that all relevant clinical information, risk assessments, and known concerns are shared at the point of referral. This enables our team to undertake a thorough assessment and determine the most suitable transport method.

Informal Patient Transport

Not all mental health patients are detained under legislation. PSS also supports the transportation of informal patients requiring safe transfer between healthcare settings, specialist units, hospitals, care facilities, and community services.

Informal patients are transported within the standard patient area of our vehicles, ensuring a comfortable and supportive environment throughout their journey.

Our teams are trained to provide reassurance and maintain respectful communication, helping patients feel safe and supported during what can often be a stressful experience.

Why Choose PSS for Section 136 Transport?

  • Experienced mental health transport teams
  • Safe and secure specialist vehicles
  • Rapid mobilisation and nationwide coverage
  • Collaborative working with police and NHS services
  • Focus on reducing distress and maintaining dignity
  • Responsive support for urgent and time-critical situations

We understand that Section 136 cases often involve individuals experiencing significant distress. Our teams are trained to manage these situations professionally while maintaining a calm, compassionate approach throughout the journey.

Working in Partnership with Healthcare Professionals

PSS Secure Transport works collaboratively with:

  • NHS Mental Health Trusts
  • Acute Hospital Trusts
  • Approved Mental Health Professionals (AMHPs)
  • Police Forces
  • Crisis Resolution Teams
  • Local Authorities
  • Independent Healthcare Providers
  • Secure Mental Health Services

By maintaining strong partnerships across healthcare and emergency services, we ensure every patient transfer is managed efficiently, safely, and with the highest standards of care.

Why Choose PSS Secure Transport?

  • ✓ Over 35 Years of Experience
    Trusted nationwide provider of secure patient transport services since 1990.
  • ✓ Specialist Mental Health Expertise
    Dedicated teams experienced in supporting patients with complex mental health needs.
  • ✓ Nationwide Coverage
    Responsive transport services available throughout the UK.
  • ✓ Safety and Dignity First
    Every journey is delivered with compassion, professionalism, and respect.
  • ✓ 24/7 Operational Support
    Providing reliable transport solutions whenever they are required.
Restraint Reduction Network — PSS pledge

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Nationwide Coverage

All operational services offered throughout the United Kingdom.

4-Hour Response

4 hours maximum response time, 24 hours a day, 365 days a year.

24-Hour Office

Our office is open and contactable 7 days a week.